FAQ

GENERAL QUESTIONS

Our office is located in Daytona Beach at the corner of Dunn Avenue and Clyde Morris Blvd. , just north of Halifax Medical Center. We are at 500 Health Blvd. in the Volusia Medical Park.

Our office hours are 8:30am – 4:30pm Monday – Thursday. Friday 8:30am – 1:00pm. Our telephones are answered from 8:30 a.m. to 4 p.m. Monday through Thursday and 8:30 a.m. to 1 p.m. on Friday. Appointments are required; we do not accept walk-ins.

Our fax number is 386-252-4477

We provide an answering service for our after hours and lunch hour phone coverage. Please leave a message and we will return your call during regular business hours. If you have an emergency call 911 or go to the nearest hospital.

We have privileges at Advent Health Daytona Beach

Yes, our physicians are board certified by the American Board of Obstetrics and Gynecology. What does that mean? This means that they have ongoing written examinations and educational credits in the field. The intent of the certification of physicians is to provide assurance to the public that those certified by this board have successfully completed an approved training program and an evaluation process assessing their ability to provide quality patient care in the specialty. Dr. Tapia, Dr. Desai, Dr. Robertson, Dr. Bagwell, and Dr. Vignali are all board certified. For your reference, our board’s website is www.abog.org.

Our physicians do their best to be there for your delivery. As you know physicians can not be on call constantly. Our 4 physicians share after hours call, therefore, if you deliver after hours you may see one of your doctor’s partners. We occasionally cross-cover with Dr. John White, one of our well established colleagues. See Our Birth Plan

No. Dr. Tapia, Dr. Bagwell, and Christie Trope, ARNP are our female physicians and nurse practitioners. Dr. Desai, Dr. Robertson, and Dr. Vignali are our male physicians.

You may download our release of medical records information form, complete it and fax it to our office. There may be a fee associated with this request.

No we do not.

We use Bernhardt Laboratories/Aurora Diagnostics exclusively.

There are several good options for mammogram services. Twin Lakes, Port Orange Imaging, Florida Hospital Imaging and Palm Coast Imaging to name a few. If this is not your first mammogram, the best advice is to go where your last mammogram was done. However if you can’t or would like to go elsewhere, have your previous mammogram films sent over to the place of your choice so a comparison of past and present films can be done. All facilities will require an order and they will then send the results directly to us.

That depends on the type of test you had done. Some types of pathology and blood work may take longer than others. Please log in to your online patient portal to access results as soon as they become available to you. You may also ask your physician or nurse when you can expect to receive your results.

No, we do not offer online appointment scheduling. Please call the office at 386-252-5858 for all of your scheduling needs.

This is strictly a matter of choice. If you have not had one of our doctors recommended to you, go to our About Us page. Read about each physician and see who may best suit you. You are welcome to call and ask for additional information on our physicians if you wish.

You may reach the ultrasound department at 386-252-5858 ext. 7005.

BILLING RELATED QUESTIONS

Yes, we do accept credit and debit cards.

We accept Visa, Mastercard, Discover, & American Express, and Care Credit. We also accept “Flex” cards, which have recently become very popular.

If you call us prior to your visit and let us know why you are coming in, we can ESTIMATE the cost of your visit. We can not guarantee any fees until after you have had your appointment. Payment is expected at the time of service.

Call our billing office at 252-5858 ext. 7002 and speak to any patient account representative.

Payment is expected at the time of service. Payment arrangements may be an option in special cases. You may contact our billing office at 252-5858 ext. 7002 to discuss. We also accept payments made with CareCredit. CareCredit is a financial lending establishment. For more details please visit their website www.carecredit.com

Office Hours

Monday – Thursday – 8:30am – 4:00pm

Friday – 8:30am – 1:00pm

Lunch break every day from 12:00pm – 1:00pm

Patient Feedback

I was very pleased with the service from this practice. The women at the front desk was very nice to me and treated me great! The medical assistant greeted me and politely walked me to my waiting room. The nurse practioner made sure that I was informed about the visit and she suggested a lot of things to me that I actually look back on today. I would really recommend this practice because the individuals working there know exactly what they are doing and ways to make sure you are pleased with your visit.

Raenell D

DR Desai is amazing! So glad he has been my OB/GYN for over 15 years! I love the staff! Would highly recommend! ❤

Kelly M

Caring doctors who are attentive to detail and supportive of your personal beliefs and wishes. Loved having them deliver my last two babies and I recommend them to everyone! ♥️

Abra R