Safety Guidelines

Safety Guidelines

There have been major changes in the community due to COVID-19. These changes have also impacted the ways we are all able to interact and access care. Keeping you in good health remains our number one priority. You can be confident that we will continue to provide top-of- the-line care while ensuring your safety in the office. We are taking appropriate precautions and implementing enhanced safety measures with your health in mind.

We encourage you to call the office to schedule or re-schedule your appointments. We assure you that our team is doing everything we can to embrace the “new normal” and support your healthcare needs. We would like you to keep the following information in mind. If you have any questions at all, we welcome you to call us.


· We are open to see all patients. We highly encourage for babies/toddlers to keep their checkup as their vaccines are extremely important.
· We have separate “sick” and “well” waiting rooms with separate entrances.
· We continue to screen the child for sick symptoms prior to your appointment in order to decide the appropriate time for as well as the possibility of a telemedicine visit.
· We have implemented even more frequent sanitization of exam rooms, waiting rooms, and reception areas.
· To minimize exposure to COVID-19, for patients to come in only with one parent (except newborns) to their appointments. We are unable to welcome additional visitors to their appointment. Please do not bring grandparents, siblings, or other caregivers.
· If you feel uncomfortable or the waiting room is full, kindly wait outside and let us know – This is subject to change at any time.
. We are not accepting walk-ins!
· If you are ill, we are asking patients older than 2 and all parents to put on a protective mask to protect our staff and each other.
· Please call the office if your child is ill. We are encouraging televisits for a variety of symptoms!
· If you are concerned that your child may have COVID19, we are now able to test our patients for it. Please call our office for further instructions and details.
· Patients with fever and/or difficulty breathing must let our front desk staff know immediately.
. We encourage you to use the patient portal for routine questions or concerns, as we are having a high volume of phone calls due to back to school and associated illness concerns. If you do not have access to the patient portal please use the contact form on the website to request activation or appointment.

We thank you for your cooperation and for doing your part in helping to keep our patients and our staff healthy during this challenging time. Please do not hesitate to call if you have any questions.


COVID-19 Resources:

· COVID-19 Hotline available 24/7: 1-866-779-6121