Important information for our patients
Over the past few months, there have been major changes in the community due to COVID-19. These changes have also impacted the ways we are all able to interact and access care. Keeping you in good health remains our number one priority. You can be confident that we will continue to provide top-of-the-line care while ensuring your safety in the office. We are taking appropriate precautions and implementing enhanced safety measures with your health in mind.
We encourage you to call the office to schedule or re-schedule your appointments, and at the moment we are not offering telemedicine. We assure you that our team is doing everything we can to embrace the “new normal” and support your healthcare needs. We would like you to keep the following information in mind. If you have any questions at all, we welcome you to call us.
For healthy patients:
- We are reducing the number of patients we see every hour. We are taking extra precautions including disinfecting the office every 30 minutes to ensure our patients’ wellness.
- To minimize exposure to COVID-19, patients are asked to come alone to their appointments. We are unable to welcome additional visitors with you to your appointment or in the waiting room. This includes children. Please do not bring them to the office as they will not be allowed in the patient care areas.
- We ask that you wear a mask, scarf or bandana (something covering your mouth and nose).
- Only one person is allowed at the front desk to check in. Please wait for your name to be called once you sign in.
For patients experiencing symptoms of illness, or who were potentially exposed to COVID-19:
- If you are experiencing cold or flu-like symptoms you will be rescheduled. We ask that you call to reschedule your appointment if you have recently had a fever, are currently coughing, sneezing, have shortness of breath or respiratory distress.
- If you have had close contact with anyone that has been ill, we ask that you reschedule. Patients with fever or difficulty breathing must contact their PCP and/or call the nearest ER for instructions.
We thank you for your cooperation and doing your part in helping to keep our patients and our staff healthy during this challenging time. Please do not hesitate to call if you have any questions.
COVID-19 Hotline available 24/7: 1-866-779-6121