FAQ for
Florida Blue Patients

The TopLine MD Alliance was created to foster a better healthcare experience. Please know that patients are our top priority. The relationship with you is important and we strive to provide you top-of-the-line care from people you can trust.

Below is a list of Frequently Asked Questions regarding progress with Florida Blue and important information about your continuity of care.

Which products within Florida Blue will be affected by this termination?

All Florida Blue plans are affected. All Federal and Blue Cross Blue Shield plans from other states are also affected.

Which physicians and specialties are affiliated with me?

The practice is affiliated with the highest quality physicians in Miami-Dade, Broward, Palm Beach, Volusia, Lake, Manatee, Marion, Orange, Monroe, Duval and Sumter Counties. Specialties include family practice, internal medicine, pediatrics, obstetrics-gynecology, gynecology-oncology, uro- gynecology, maternal fetal medicine, breast radiology, surgery, urology, allergy-immunology, cardiology, endocrinology, reproductive endocrinology & infertility, pathology and dermatology.

Physicians in the TopLine MD Alliance take pride in delivering top-notch care. Patients might not find the same level of care through alternatives. For your convenience, you can view a full list of affiliated physicians here.

What is the status of the contract renewal between Florida Blue and the practice?

So far, we have not been able to reach an agreement with Florida Blue. We are hopeful that Florida Blue will see the value that we bring to patients in order to avoid a full termination of the contract effective April 15, 2023.

I have an appointment scheduled with my doctor after those dates. What should I do?

Please contact your physician’s office to see if you are eligible for continuity of care. If you are not eligible to obtain continuity of care, then your out-of- network benefit rates would apply.

Who is eligible for continuity of care?

In the event that we are not able to come to a resolution, some patients may be eligible to receive a continuity of care authorization from Florida Blue. This includes patients who are receiving any active course of treatment for a condition.

What other insurance carriers does your practice accept?

Please call your physician’s office to confirm coverage with other insurance carriers.

What can I do to voice my concerns with Florida Blue?

There are a number of ways you can make a difference. We encourage you to voice your displeasure to Florida Blue by calling their Member Services line or posting on their social media.

  • Visit the Florida Blue Facebook or Twitter page to post a comment or tweet a message of concern.

Thank you for your patience and support during this time while we work with Florida Blue to remain in- network.